Privacy Statement as of March 2006

 

If you have questions or concerns regarding this statement, you should first contact MassageBuilder.com's security administrator by email at security@MassageBuilder.com.

MassageBuilder.com Privacy Statement:
MassageBuilder.com has created this privacy statement ("Statement") in order to demonstrate our commitment to customer privacy. Privacy on the MassageBuilder.com web site (the "Site") is of great importance to us. Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Statement without notification.

Collected Information:
We require customers who register to use the service offered on our Site (collectively, the "Service") to give us contact information, such as their name, company name, address, phone number, and e-mail address, and financial qualification and billing information, such as billing name and address, and credit card number. At the time you express interest in attaining additional information, or when you register for the Service, we may also ask for additional personal information. Customers can opt out of providing this additional information by not entering it when asked. Customers can update or remove their personal information at any time by logging into the Website and editing their Account Settings. Customers can view their updated profile to confirm their edits have been made.

MassageBuilder.com uses the information that we collect to set up the Service for individuals and their organizations. We may also use the information to contact customers to further discuss customer interest in our company, the Service that we provide, and to send information regarding our company or partners, such as promotions and events. Customer email addresses and any personal customer information will not be distributed or shared with third parties. Customers can opt out of being contacted by us, or receiving such information from us, at any time by sending an email to info@MassageBuilder.com. Separately, customers are also asked to provide an email address when registering for the Service, in order to receive a username and password. We may also email information regarding updates to the Service or company, and may send a Customer Newsletter. Email will not be distributed or shared and customers can opt out of receiving any communication by emailing info@MassageBuilder.com at the time it is distributed, or at the time any customer registers for the Service.

Except as we explicitly state at the time we request information, or as provided for in the MassageBuilder.com Master Subscription Agreement, we do not disclose to third parties the information provided. All financial and billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for the Service. This billing information is not used by MassageBuilder.com for marketing or promotional purposes. MassageBuilder.com uses a third-party intermediary to manage the credit card processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing. Other third parties, such as content providers, may provide content on the web Site but they are not permitted to collect any information nor does MassageBuilder.com share user information with these parties.

Customers of the Service will be using the Site to host data and information ("Data"). MassageBuilder.com will not review, share, distribute, print, or reference any such Data except as provided in the MassageBuilder.com Master Subscription Agreement, or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Master Subscription Agreement, or as may be required by law. Customers are responsible for maintaining the confidentiality and security of their user registration and password.

MassageBuilder.com may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties. MassageBuilder.com may retain the collected information indefinitely.

Cookies:
When you interact with the MassageBuilder.com Website we strive to make that experience easy and meaningful. When you come to our Web site, our Web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer's hard drive and are used to tell us whether customers and visitors have visited the Site previously.

Standing alone, cookies do not identify you personally. They merely recognize your browser. Unless you choose to identify yourself to MassageBuilder.com, either by responding to a promotional offer, opening an account, or registering for a 2-week free trial, you remain anonymous to MassageBuilder.com. Cookies come in two flavors: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you've closed your browser or turned off your computer. They include such information as a unique identifier for your browser.

MassageBuilder.com uses session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows MassageBuilder.com to process your online transactions and requests. Session cookies help us make sure you are who you say you are after you've logged in and are required in order to use the MassageBuilder.com application. MassageBuilder.com uses persistent cookies, that only MassageBuilder.com can read and use, to identify the fact that you are a MassageBuilder.com customer or prior MassageBuilder.com Website visitor (whatever the case may be). We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. Users who disable their Web browsers' ability to accept cookies will be able to browse our Website but will not be able to successfully use our Service.

Third Party Cookies: We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our website to help us administer our website and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual website visitors to any personally identifiable information. All data collected by such third parties on behalf of MassageBuilder.com is used only to provide us with information on site usage and is not shared with any other third parties.

Client Web Sites:

MassageBuilder.com provides online software tools to our clients. Some of the tools we provide our clients are intended to help them gather information about their customers. MassageBuilder.com provides these tools to our clients for their use as they see fit. Information gathered by our clients is their property and responsibility.


Third-Party Sites:
The Site contains links to other web sites. MassageBuilder.com is not responsible for the privacy practices or the content of these other web sites. Customers and visitors will need to check the policy statement(s) of these others web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.

Security:
MassageBuilder.com protects your information from unauthorized access by requiring each user to log in with their email address and password.  More sensitive information, such as credit card information, is encrypted using the powerful Secure Socket Layer (SSL). Both Netscape (also known as Mozilla or Firefox) and Microsoft Internet Explorer support SSL.  Your data will be completely inaccessible to your competitors.

MassageBuilder.com uses an HTTP cookie to store a temporary identifier for your session after you have logged in.  This cookie does not contain your log in information.  MassageBuilder.com does not store or transmit any confidential information about you or your customers using HTTP cookies.

In addition, MassageBuilder.com and our sister domain, neomassage.com , are hosted in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders.

Opt-Out Policy:
MassageBuilder.com offers its visitors and customers a means to choose how we may use information provided. If, at any time after registering for information or subscribing to the Service, you change your mind about receiving information from us or about sharing your information with third parties, send us a request specifying your new choice. Simply send your request to security@MassageBuilder.com.

Correcting & Updating Your Information:
If customers need to update or change registration information they may do so by editing the user or organization record. To update a User Profile or to update billing information, log on to MassageBuilder.com and select Account Settings to add or update information. To discontinue the Service, email info@MassageBuilder.com or call (877) 21-HANDS. MassageBuilder.com will respond to your correction or update request within at most 30 days from the date of your request.

Additional Information:
Questions or concerns regarding this Statement or the practices of this Site should be directed to MassageBuilder.com's Security Administrator by e-mailing such questions to security@MassageBuilder.com or by regular mail addressed to MassageBuilder.com., Attn: Security Administrator, 1920 Abrams, Suite 322, Dallas, TX 75214.